Model compatibility: Electrolux reuses codes across series and control generations, so E24 may mean something different on another appliance or platform. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
If your Electrolux washer shows E24, the control has detected drain pump triac sensing error. The code is useful because it narrows the diagnostic path before any parts are replaced. Do not replace parts from the code alone; use the full model number and the observed symptoms to confirm the cause.
On this Electrolux platform, the code is a starting point for diagnosis: drain pump triac sensing error. When washer may stop during drain, the code helps separate an external condition from possibilities such as drain pump problem and pump wiring issue.
This record is based on the Electrolux technical/service documentation for the EFLS617SIW, EFLS517SIW, and EFLS417SIW control generation. The same display code can have a different meaning on another Electrolux platform, so confirm the full model number before applying this diagnostic path.
Signs
Symptoms you may notice
washer may stop during drain
water can remain in the drum
drain operation may be intermittent or absent
Why it happens
Possible causes
drain pump problem
pump wiring issue
drain-control circuit problem
main control-board issue
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Cancel the cycle and disconnect power to the washer for several minutes.
Check only the externally accessible drain hose for restrictions.
Restore power and run one short drain/spin test.
If the code returns, stop there; the pump control circuit requires electrical diagnosis.
Important safety warning. Stop user-level troubleshooting if the code returns after one safe reset/check cycle or if the washer shows leaking, overheating, electrical, or mechanical symptoms.
Get help
When to call a technician
Book service if E24 returns after a power reset. This code can involve internal wiring, controls, sensors, relays, pumps, or motor electronics that should be tested with the appliance made electrically safe.
If the display comes back, record E24, the model number, and whether washer may stop during drain. Those details help the repair visit start with checks around drain pump problem instead of a generic parts swap.
Seeing this code on your Electrolux appliance?
If the code returns after the safe checks, book a repair visit and share the exact display plus your full model number.
Electrolux Washer Repair for common Electrolux problems, safe troubleshooting, error-code context, and signs it is time to schedule professional service.
Electrolux EFLS617SIW repair and troubleshooting guide: common problems, safe checks, error-code context, repair guidance, and when to call a technician.
Electrolux EFLS517SIW repair and troubleshooting guide: common problems, safe checks, error-code context, repair guidance, and when to call a technician.
Electrolux EFLW417SIW repair and troubleshooting guide: common problems, safe checks, error-code context, repair guidance, and when to call a technician.
It indicates drain pump triac sensing error. Confirm the full washer model because diagnostic meanings can vary between control platforms.
You can try the safe external checks listed above and one power reset where appropriate. If the code returns, repeated resets are not a substitute for diagnosis.
Avoid continued use if there is leaking, overheating, an electrical symptom, a locked door, or abnormal drum movement. Otherwise, correct any simple installation or load issue and test once.
References
Sources & references
Electrolux EFLS617SIW / EFLS517SIW / EFLS417SIW Technical & Service Manual, Error Code Table and model-specific troubleshooting.
Ready to get your Electrolux appliance working again?
Book a repair visit and share your full model number plus any displayed code so diagnosis can start on the right path.
